Manuals

Reset your password

1. Go to the login page

  • Open Marine Online and click the Login button
Image of where to find the login button

2. Enter your email address

  • Type in your email address and click Next
Image of the login screen

3. Select 'Forgot Password?'

  • On the password entry screen, click 'Forgot Password?' option below the 'Verify' button
Image of the screen when you have to enter your password

4. Request a Password Reset link

  • Click 'Send me an email' to receive a password reset link in your inbox
Image of the email you should receive
  • A confirmation message will appear, notifying you that an email has been sent. You will also see an option to enter a verification code
Image of the confirmation

5. Check your email

  • The email will contain a 'Reset Password' button and a six-digit verification code
  • You can either click the 'Reset Password' button or select 'Enter a verification code instead' on the previous screen
Image of the email you should have received

6. Reset your password

  • If you choose to enter the verification code, type it in and click 'Verify'
  • Both options will take you to the password reset page
Image of where to enter the verification code
  • Enter a new password, confirm it, and click 'Reset Password'
Image of reset password form

7. Log In

  • You will now be automatically logged into Marine Online
  • If not, go to Marine Online and click the Login button